DOES TRI-CITY APPLIANCE GIVE TIMED APPOINTMENTS?
We provide one-hour windows of when to expect our technicians. Depending on your preference, we’ll send a text message or make a phone call to you at 6:00 PM, the day before your service call, to advise you of the window to expect our technician. For customers whom we know either an AM or PM appointment is necessary, we do our best to provide your service call within that time frame.
We provide one-hour windows of when to expect our technicians. Depending on your preference, we’ll send a text message or make a phone call to you at 6:00 PM, the day before your service call, to advise you of the window to expect our technician. For customers whom we know either an AM or PM appointment is necessary, we do our best to provide your service call within that time frame.
WHAT ROUTINE MAINTENANCE DO I NEED TO DO FOR MY SUB-ZERO?
Sub-Zero recommends twice yearly condenser cleanings. Some models require additional service such as replaceable water and/or air filters as well as chemical cleanings on ice machines. Your Tri-City technician will advise you of which issues need to be addressed on your specific model.
Sub-Zero recommends twice yearly condenser cleanings. Some models require additional service such as replaceable water and/or air filters as well as chemical cleanings on ice machines. Your Tri-City technician will advise you of which issues need to be addressed on your specific model.
DOES MY UNIT HAVE A FILTER? HOW OFTEN SHOULD I BE REPLACING IT?
Current generation Sub-Zeros do have both a water filter and an air filter. Ice machines can also have a water filter.
Filters may need replacing as soon as six months on some models but could last up to a year.
Current generation Sub-Zeros do have both a water filter and an air filter. Ice machines can also have a water filter.
Filters may need replacing as soon as six months on some models but could last up to a year.
WHAT TEMPERATURE SETTINGS SHOULD I KEEP MY SUB-ZERO AT?
Sub-Zero recommends 38° for your refrigerated section and 0° for your frozen section. However, there is a range that the unit will allow temperatures to be set at for different cooling.
Sub-Zero recommends 38° for your refrigerated section and 0° for your frozen section. However, there is a range that the unit will allow temperatures to be set at for different cooling.
WHAT WARRANTY DOES MY UNIT HAVE?
See Sub-Zero and Wolf product limited warranties here:
Sub-Zero Warranty
Sub-Zero Outdoor Warranty
Wolf Warranty
Wolf Outdoor Warranty
See Sub-Zero and Wolf product limited warranties here:
Sub-Zero Warranty
Sub-Zero Outdoor Warranty
Wolf Warranty
Wolf Outdoor Warranty
STILL HAVE QUESTIONS?
Please feel free to call us directly or send an email. Our knowledgeable staff and technicians are happy to help.